Why am I unable to verify my account?

We need you to verify your identity to make sure that the information you have provided is correct and that you’re who you claim to be. Verification includes your Bank Verification Number (BVN), phone number and bank account.

If you provide your information wrongly, you will be unable to verify your account. Always take note of the error statement.

iDeyPay verification is instant but we can choose to verify your identity manually based on the information provided.